While downloading the app is not mandatory, we highly recommend doing so as it is specifically tailored to maximise your team’s productivity during our trade shows. This app will help you collect business leads digitally, generating a list of contacts based on your interactions.

For Android users, the app requires Android 8.0 (Oreo) or newer. For iOS users, the app is compatible on devices running iOS 15 or newer.

The number of maximum user accounts depends on the event that you are participating in. Contact the event team for more details.

You can export your lead data at any time. We advise you to wait until the end of the event so that you can export all your collected lead data at once.

The visitor’s profile information is synchronised to match with the registration form filled out by the visitor. Therefore, the registered information may not be the same as the details shown on the visitor’s business card. Use the Notes section to upload a picture of the business card—it will be linked to the visitor’s record.

The data will only be available for download for a period of 30 days after the exhibition has ended. This means that you cannot log in the exhibitor portal beyond 30 days after the event, hence it is recommended to download the leads few days post event.

If your scanner is unable to retrieve the details, please note down the visitor’s badge that’s displayed on the visitor’s registration badge. At the end of the event, compile the snapshot of the badges and submit to the organiser to request the visitor’s registered contact details.​

You can still scan the visitor’s QR code without internet connection. The scanned leads will automatically appear once your device is back online. The synchronisation process may take a few minutes. Please be assured that all the data is being captured and saved.